Activities Reports

As most of you have heard, we have begun the process of sending reports to the owners. These are good for a few reasons, It keeps the owners in the loop and it gives us a way to have all issues that we deal with on a daily bases. We can use them later to pull up reports on individuals and subjects to see how often they have occurred. A couple of things to be mindful when writing these reports. 1st off, label the reports in the header as followed "Daily Activities on --/--/--" or "Nightly Activities on--/--/--". By doing this it will be easier to pull up and review our reports. Next, in the report, please include your name and the names of the managers on duty. Also, if you are writing the night report, please include the final sales for that day and the labor percentage. These reports are not letters but informational reports of the activities. We should try and be as factual as possible by leaving full names of crew that we are talking about, and issues that are important to the running of the store. Individual complaints and stories about how everything happened. We need to be specific about our details, but leaving our emotions out of the report (just the facts). The best part about this process is that we are not leaving notebooks with personal information laying around the office. We would not want some of the things that we will need to write laying around for everyone to see. Last thing to be aware of is that we will be doing this for each shift. That means one for morning shift and one for night shift. It would be my suggestion to have the person that is doing the paperwork at the end of the night to put it on the list of things to do. That is only a suggestion and does not mean that the other managers cannot do the report. I hope this sheds little light on what is expected from you with the reports. As always, if you have any questions or need any help, please feel free to ask Cara or Ray at any time. Thank you again for all of your hard work.