December 07' Managers Newsletter

It's the end of the year and all the focus is on labor, labor, labor. We have tried our best to keep all of our managers on salary but you are all aware of the reasons why we can't. Thank you for understanding the situation and working with us to make ends meet. There are a few things that we would like to stress:

1. make sure that if you are scheduled to start at 8:00 am that you clock in at 8:00am.
2. Make sure that when you take your breaks that you adhere to the same rules as crew and clock out for your breaks.
3. If there is too any crew working in any certain area, do the right thing and make the proper cuts or structure breaks to cut back during the slow gaps.
4. Incorporate yourself in the line when making your numbers of how many we have in any given area.

There has been too many communication break downs over the past few weeks. This has got to stop. Cara and I will be working on a way to have one Lead Shift manager that will call ALL of the shots for that shift. This way we can avoid having crew using the managers against each other. This will also help us to stream line our leadership skills, and give us an idea of what areas we need to work on. All managers will share this responsibility and who ever is the lead Shift manager will be also ultimately responsible for the safe for that shift. This means if Vicki is the shift manager and she cut half of the crew at 10:30 am, then we run with half the crew. There will be no calling Cara or Ray to figure out basic store running needs. This is the slow period and this is when we need all managers to step up and shine. We cannot wait until the middle of March to find out we don't have the strength in our management staff to handle the store.

The news so far with all of our future stores is still unknown. The properties that were being looked at have all fell through and the owners are searching for possible locations for development. We will keep you posted as we find out more information. This basically means that, YES, you will have to put up with Ray for the spring break time frame. We will be concentrating our management staff on the one and only store that we do have and make is a moneymaking powerhouse. This does not change our plans for sending all the managers to raining, but does give us a little more time to prepare for your testing. Please make sure that we have all of your serve-safe certs. on file and we will be informing you on your next portion of your training.

A new accountant has been brought on board and will be handling all of our financial needs as well as paying our bills. Once we get our inventory setup into the posi-touch system, he will be giving us feed back as to how well (or bad) we are doing. There also a new maintenance man that will be able to come in weekly if we need to change lights, do minor electrical, and other needs around the store. His name and number is on the contact list in gmail.

• We hope to be having a Grand opening in Jan. 08'
• We are currently looking for a couple of new hires for crew. We are looking for referred individuals only.
• We are happy to have Michelle joining us again as of next week on the management staff.
• When writing the Daily Activities e-mail, use the mailing list. This is done by going to the address box and pressing the letter "A" this will bring all matches that start with the letter A. The first one on the list is called Activities mailing list. This will help to ensure all the right people receive the e-mail
  

That all we have for now, but let's try to stay focused and continue to remember that we are the driving force behind how good this DQ experience in Panama City can be. This is more than a burger joint. This is the New face of Dairy Queen and want this place to make money hand over fist so that we in turn can make the cash. Any ideas that yo may have to boost or sales or market us better is welcomed. Have a Great week!